Office Closure Information During COVID-19 Outbreak
The Labor Commissioner’s Office is committed to providing the best service possible while protecting the safety of our staff and the public we serve. In line with the Governor’s stay-at-home executive order we are temporarily closing our public information duty counter in all district offices until further notice. We are following federal, state and local guidance on the COVID-19 emergency, and working to improve our operations to provide for social distancing and other safety measures. Some of our operations will be conducted remotely, with the need to postpone some work functions in order to protect the integrity of our process. We are also providing alternative ways to communicate and process case work.
California is issuing regular updates on COVID-19, including Coronavirus resources for California employers and workers compiled by the Labor & Workforce Development Agency.
If You Have a Hearing:
In-person hearings scheduled through April 30 will be automatically postponed to a later date. A new notice of hearing will be sent to the parties.
Telephonic hearings will still be held as scheduled. If you received a Notice of Telephonic Hearing, you are expected to appear via telephone per the instructions provided.
Hearings scheduled after April 30 will remain on calendar and may be held remotely via telephone- parties will be contacted with additional information. We will post updates if changes in the postponement periods are necessary.
If You Have a Conference:
All conferences scheduled through April 30 will be held remotely via telephone. A deputy will contact you to confirm. If you fail to receive this notice or inadvertently fail to participate, your conference may be postponed to a later date or the case may be automatically referred to hearing.
Conferences scheduled after April 30 will remain on calendar and may also be held remotely.
Please note that we are experiencing a high call volume. If you have an urgent request or concern, please communicate immediately during business hours at 1-844-522-6734 or by email. View the list of email addresses to send your request to the office handling your claim. Requests can also be submitted by regular first class mail.
When you contact us, please provide your:
- Full name
- Case number
- Name of assigned deputy or hearing officer
- Meeting location
- Reason for request (please do not provide private medical information)
- Contact details (telephone number and/or email)
IMPORTANT: as the situation changes we will post additional information online.
If You Have Questions or Seek General Information:
If you need information about workers’ labor rights or employers’ responsibilities in California, visit the Labor Commissioner’s Office’s website Wage Theft is a Crime or contact an office by phone email.